Last updated: 04/05/2023

All services provided on our website and registered under the domain viptime.com.tr are owned and operated by Joydeep Travel Tourism Trade Ltd. Şti.

Our company may collect personal data for various purposes. Below, we explain how and in what manner personal data is collected and how it is protected.

By filling out various forms and surveys on our website, members provide certain personal information (such as name, company information, phone, address, or email addresses), which is collected by our website due to the nature of the business.

Our company may send campaign information, updates on new products, and promotional offers to customers and members from time to time. Members have the choice to receive or not receive such information when they sign up, and they can change this preference in the account settings section after logging in or notify us using the link provided in the notification email.

Personal information transmitted to our website electronically during the approval process, either through the website or via email, will not be disclosed to third parties beyond the purposes and scope determined by the "User Agreement" we have with our members.

To identify system problems and quickly resolve any issues or disputes related to the services provided, our company records and utilizes members' IP addresses. IP addresses may also be used to identify users in a general manner and collect comprehensive demographic information.

Beyond the purposes and scope defined by the Membership Agreement, our company may use the requested information for direct marketing by itself or in collaboration with other parties. Personal information may also be used to establish contact with the user when necessary. The information requested by our company or provided by the user or the information related to transactions made on our website may be used for various statistical evaluations, database creation, and market research purposes by our company and its collaborators, without disclosing the identity of our members.

Our company is committed to keeping confidential information strictly private and confidential, treating it as an obligation to maintain secrecy, and taking all necessary measures and exercising due diligence to ensure the confidentiality and preservation of such information, preventing it from entering the public domain, unauthorized use, or disclosure to any third party.

CREDIT CARD SECURITY

Our company prioritizes the security of credit card holders who make purchases from our online stores. Your credit card information is not stored in our system in any way.

There are two things you should pay attention to in order to determine that you are on a secure website when entering the transaction process. One is a key or lock symbol located at the bottom line of your browser. This indicates that you are on a secure webpage and all your information is encrypted and protected. This information is only used within the scope of the sales transaction process and according to your instructions. During the shopping process, the credit card information used is encrypted using the 128-bit SSL (Secure Sockets Layer) protocol and sent to the relevant bank for verification. If the availability of the card is confirmed, the shopping process continues. Since no information regarding the card can be viewed or saved by us, it prevents any third party from obtaining this information under any circumstances.

The reliability of payment/invoice/delivery address information for orders placed online with a credit card is checked by our company to prevent Credit Card Fraud. Therefore, in order for the orders of customers who place an order for the first time from our online stores to proceed to the supply and delivery stage, the accuracy of financial, address, and telephone information needs to be verified. If necessary, the credit card holder customer or the relevant bank may be contacted to verify this information. Only you can access and modify all the information you provided during registration. It is not possible for others to access and change your information as long as you keep your login credentials secure. For this purpose, the membership process takes place within the 128-bit SSL security area. This system is an internationally unbreakable encryption standard.

Internet shopping sites that have a hotline or customer service and provide clear address and phone information are more preferred nowadays. This way, you can obtain detailed information about any issues that come to your mind and have a more reliable understanding of the trustworthiness of the company providing online shopping services.

Note: We recommend paying attention to the presence of the company's clear address and phone number on internet shopping sites. If you are going to make a purchase, make sure to note down all the phone/address information of the store where you purchased the product. If you are unsure, call and confirm before making the purchase. All our online shopping sites provide all the information about our company and its location.

THIRD-PARTY WEBSITES AND APPLICATIONS

Our store may provide links to other websites, including on our website. Please note that our company does not assume any responsibility for the privacy practices and content of the websites accessed through these links. The advertisements published on our website are distributed to our users through our advertising partners. The Privacy Policy principles stated in this agreement are applicable only to our store's use and do not cover third-party websites.

EXCEPTIONAL CIRCUMSTANCES

In the limited cases listed below, our company may disclose user information to third parties outside the provisions of this "Privacy Policy". These cases, although limited in number, include:

1. To comply with the obligations brought by laws, Decrees with the Force of Law, regulations, and other legal rules enacted by authorized legal authorities;
2. In order to fulfill the requirements of the "Membership Agreement" and other agreements entered into between our store and the users, and to implement them;
3. In cases where an investigation or inquiry is being conducted by authorized administrative or judicial authorities in accordance with the prescribed procedures, information regarding the users may be requested for the purpose of conducting such investigation or inquiry;
4. In cases where it is necessary to provide information to protect the rights or security of the users.

EMAIL SECURITY

In your emails sent to our Customer Service regarding any orders, please never include your credit card number or passwords. The information contained in emails can be visible to third parties. Our company cannot guarantee the security of information transmitted through emails under any circumstances.

BROWSER COOKIES

Our company may collect information about users who visit our store and use the website by using a technical communication file (Cookie). The mentioned technical communication files are small text files sent by an internet site to the user's browser, stored in the main memory. The technical communication file facilitates the use of the Internet by storing information about the status and preferences of the site.

The technical communication file helps to obtain statistical information about how many people have visited the site, how many times a person has visited the site, and how long they have stayed on the site. It also assists in dynamically generating advertisements and content on user-specific pages. The technical communication file is not designed to collect data or any other personal information from the main memory or your email. Most browsers are designed to accept technical communication files by default, but users can change their settings to refuse them or receive notifications when a technical communication file is sent.

Our company reserves the right to change the provisions of this "Privacy Policy" at any time by publishing them on the website, sending electronic mail to users, or posting them on the site. If there are any changes to the Privacy Policy, they will be effective as of the publication date.

For any questions or suggestions regarding our privacy policy, you can send an email to [email protected]. You can also reach us using the contact information provided below.

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Company Name: Joydeep Travel Tourism Trade Co. Ltd.

Address: Talatpaşa Neighbourhood, Yaşarlı St. No:68 B Kağıthane/Istanbul

Email: [email protected]

Phone: +905421346200